AI Customer Support

import OpenAI from "openai";

const agent = new OpenAI({ apiKey: process.env.OPENAI_API_KEY });

async function handleUserMessage(message: string, context: any) {
  const response = await agent.chat.completions.create({
    model: "gpt-4o",
    messages: [
      { role: "system", content: "You are a helpful assistant for NorthFlow Studio." },
      { role: "user", content: message },
    ],
    tools: [
      {
        type: "function",
        function: {
          name: "book_meeting",
          description: "Book a meeting in the CRM",
          parameters: {
            type: "object",
            properties: {
              name: { type: "string" },
              email: { type: "string" },
              date: { type: "string" },
            },
            required: ["name", "email", "date"],
          },
        },
      },
    ],
  });
  return response;
}