WhatsApp Automation
NorthFlow Studio builds WhatsApp automation on the official WhatsApp Business API. We create conversational assistants that answer questions, qualify leads, send reminders, collect payments and book meetings — meeting your customers on the channel they already use every day.
Usually replies within minutes on Telegram.
Who this is for
NorthFlow Studio builds whatsapp automation for teams that want leverage without adding headcount or technical debt.
Common business problems we solve
Slow replies lose sales
Customers expect instant answers on WhatsApp.
Manual messaging doesn't scale
Reps can't personally message hundreds of contacts.
No follow-up system
Leads go quiet and are never nurtured.
Appointments slip
Reminders are forgotten without automation.
Our approach
A structured, founder-led process from first call to launch and beyond.
Design conversations
We map intents, menus and handoffs to humans.
Connect the API
We set up the WhatsApp Business API and your number.
Build automations
Drip sequences, qualifiers and booking flows are implemented.
Measure & refine
We track reply rates and conversions and optimize.
Technology stack
We use a modern stack so your whatsapp automation is fast, secure and built to scale.
WhatsApp Automation architecture
How the system works end-to-end — from input to action.
Implementation
Real code patterns and integration examples for your whatsapp automation.
import { Twilio } from "twilio";
const twilio = new Twilio(process.env.TWILIO_SID, process.env.TWILIO_TOKEN);
export async function handleWhatsAppWebhook(req: Request) {
const form = await req.formData();
const from = form.get("From") as string;
const body = form.get("Body") as string;
const aiResponse = await classifyIntent(body);
await twilio.messages.create({
from: process.env.WHATSAPP_NUMBER,
to: from,
body: aiResponse.reply,
});
return new Response("OK");
}Expected results
Frequently asked questions
Do you use the official WhatsApp Business API?
Yes. We build on the official WhatsApp Business API (via Twilio or Meta) for reliability, templated messages and compliance.
Can the bot book appointments on WhatsApp?
Yes. We connect it to your calendar so customers can check availability and book without leaving the chat.
Will it sound like a real conversation?
Yes. We use AI to handle natural language and route complex cases to your team.
Can you send broadcasts?
Yes, using approved message templates and opt-in lists, in line with WhatsApp policies.
How is this different from a chatbot?
It's a complete system: AI responses, automated sequences, CRM sync and human handoff — not just a FAQ bot.
Do you build AI voice agents too?
Yes. See our AI Voice Agents service for phone-based automation.
Why NorthFlow Studio
Founder-led engineering with clear ownership and support.
Ready to build your whatsapp automation?
Book a free strategy call. We'll map your bottlenecks to the right systems and send a clear roadmap — even if we don't work together.
Usually replies within minutes. Chat on Telegram: @northflowstudio