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AWAITING APPROVAL
Website sales
Real AIDemo Mode · Synthetic DataHuman approved

AI Sales Concierge

An AI digital sales employee on a business website that understands visitors, searches and compares inventory, proposes a recommendation, and creates leads or books viewings — every CRM write approved by a human first.

VISITOR ENQUIRY

AI Workflow

0/7
  1. Understand the visitor

  2. Search inventory

  3. Compare options

  4. Propose recommendation

  5. Human approval

  6. Create lead / book viewing

  7. Verify state

Run a scenario

One-tap visitor enquiries that exercise different real-world outcomes — including the edge paths.

Run the workflow to see the AI sell.

The concierge reads the visitor's message, searches inventory, compares options, responds and asks you to approve any lead capture or booking.

Activity Timeline

0 events

Run the concierge workflow to see the full audit trail

System controls

Production readiness — the controls behind this system

Business KPI
Converts website visitors into qualified leads — % of conversations that end with a captured lead or a booked viewing, and response quality.
Data & retention
Run against synthetic inventory. Production deployments retain the full conversation + decision logs for audit and re-training.
Permissions & action boundaries
Reads visitor intent and inventory freely; every CRM write — lead creation, viewing booking, message — requires human approval.
Model & provider strategy
OpenWeights Groq models with structured output; fallback + rate-limit handling if the provider is busy.
Human approval
Nothing is captured, written or booked for a visitor without a person approving the proposed action.
Monitoring & audit
Full activity timeline records every AI decision, tool call and approval for review.
Cost / workflow
One model run per conversation turn with a bounded tool loop; workflow is cost-traceable per visitor.
All systems in the product lab

What this system does

AI Sales Concierge

The AI Sales Concierge is an AI sales employee that lives on a business website. It greets a visitor, understands what they are looking for, searches inventory and compares options the way a trained salesperson would, captures the visitor's details into the CRM and proposes a consultation booking. It holds context across the whole conversation, and any CRM write or booking is reviewed by a person before it happens. The demo uses synthetic inventory so you can try the full experience safely.

Systems it connects to in production

  • Website live chat
  • Inventory / catalogue
  • CRM
  • Calendar / booking