AI Review Management

import OpenAI from "openai";

const agent = new OpenAI({ apiKey: process.env.OPENAI_API_KEY });

async function analyzeReview(review: string) {
  const response = await agent.chat.completions.create({
    model: "gpt-4o",
    messages: [
      { role: "system", content: "Analyze the sentiment and intent of this review. Return JSON with sentiment, urgency and suggested response tone." },
      { role: "user", content: review },
    ],
  });
  return JSON.parse(response.choices[0].message.content || "{}");
}